Resume

Alphonse Damas, Ph.D.

Senior Data Scientist | Applied ML, Experimentation & Decision Systems

Senior analytics and decision systems leader with 15+ years of experience developing predictive models, experimentation frameworks, and operational decision systems supporting customer behavior, pricing strategy, forecasting, operational optimization, and enterprise decision-making.

Download ResumeLinkedIn

Core Expertise

Enterprise Analytics Leadership
Applied Machine Learning
Experimentation & Causal Analysis
Decision Systems & Scenario Modeling
Pricing & Elasticity Analytics
Forecasting & Operational Analytics
AI Governance & Observability
Model Validation & Monitoring
Customer & Behavioral Analytics
Executive Stakeholder Communication

Professional Experience

QVC — Senior Manager, Data Science

Dallas, TX | Apr 2019 – Feb 2025

  • Led predictive modeling and operational decision systems supporting customer behavior, fulfillment optimization, forecasting, and enterprise performance.
  • Designed predictive models reducing customer churn by approximately 50%, generating multi-million-dollar impact.
  • Developed optimization models improving supply-chain efficiency, reducing packing time and shipping costs.
  • Partnered with cross-functional stakeholders to translate analytical insights into operational decisions.

FlexMiner Analytics — Senior Manager

Dallas, TX | Jan 2016 – Apr 2019

  • Built scalable analytics platforms supporting automated model development, reporting, and operational decision support.
  • Implemented governance controls improving execution reliability and data-quality validation.
  • Delivered predictive analytics across operational KPIs, improving client outcomes by approximately 43% on average.

Aetna • Alliance Data • USAA

Healthcare, Financial Services & Customer Analytics

  • Developed predictive analytics, pricing models, behavioral segmentation, experimentation frameworks, and operational decision-support systems.
  • Designed conjoint-analysis and survey-based experimental research supporting pricing and product decisions.
  • Co-developed patented risk-mitigated certificate of deposit product at USAA Bank.

Education

PhD — Quantitative Psychology

University of Virginia

BA — Sociology / Psychology

University of Richmond

Honors & Recognition

  • Patent Holder — Risk-Mitigated Certificate of Deposit Product (USAA Bank, 2012)
  • QVC — Leading with Purpose Award (2020)
  • Aetna — Two-Time Hackathon Winner (2015)